Privacy Policy for Casino Roo

Effective Date: 1 June 2026

Welcome to Casino Roo. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services in Australia. By accessing or using Casino Roo, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Identification Information: Name, date of birth, email address, phone number, postal address, and other information you provide when registering or communicating with us.
Account Information: Username, password, transaction history, deposits, withdrawals, and gameplay data.
Technical Data: IP address, browser type, operating system, device information, and browsing activity on our site.
Location Data: We may collect geolocation data to comply with legal requirements and to ensure you are accessing our services from permitted jurisdictions.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain our services;
Verify your identity and comply with legal and regulatory obligations;
Process transactions and manage your account;
Communicate with you about your account, promotions, and updates;
Improve our website, services, and customer support;
Detect and prevent fraud, abuse, and other illegal activities;
Comply with Australian laws and regulations, including the Privacy Act 1988 and the Australian Communications and Media Authority (ACMA) guidelines.

3. Disclosure of Your Information

We may share your personal information with:

Service providers and partners who assist us in operating our business, subject to confidentiality agreements;
Regulatory bodies, law enforcement agencies, or government authorities as required by law;
Payment processors and financial institutions to facilitate transactions;
Other third parties with your consent or as otherwise permitted by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Under the Australian Privacy Act 1988 and related laws, you have the right to:

Access your personal information we hold;
Request correction of inaccurate or incomplete information;
Request deletion of your personal information, subject to legal and operational limitations;
Withdraw consent where applicable;
Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

To exercise your rights, please contact us using the details below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookies Policy.

8. International Transfers

Your information may be transferred to and processed in countries outside Australia, including countries that may not have the same data protection laws. We ensure appropriate safeguards are in place to protect your information in such cases.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Casino Roo Privacy Officer
Email: [email protected]
Phone: +61 2 1234 5678
Address: 123 Casino Roo Street, Sydney, NSW 2000, Australia

Thank you for trusting Casino Roo with your personal information.